Why does it seem that younger workers have different motivations and priorities than past generations of employees?  It’s because they do.

Participants will:

• Examine the cultural events and life experiences of each generation to explain how their beliefs, values and way of thinking were formed.

• Identify and appreciate the differences between generations and how to leverage those differences within the team. 

• Practice how to manage conflicts between coworkers when the generation gap is an obstacle.

• Practice communicating more effectively to multi-generational staff and customers.

Dates:  December 1, 2009

Time:  8:30 am - 3:30 pm

Location:  Room 30 in the Business and Community Services building, on the UNI campus.

Facilitator:  Dr. Tom Hall has been an Assistant Professor of Communication Studies at the University of Northern Iowa since 2004.  Tom won the Outstanding New Teacher Award in 2005 from the Iowa Communication Association.