It happens in all organizations-gossiping, complaining and finger pointing. Learn how to identify and confront employees who are never satisfied and vicious with their words and accusations. Also, discover how to read employees' nonverbal communication and handle saboteurs before they infect the rest of the team.

Dates:  March 25 and September 9, 2010

Time:  8:30 am - 4:00 pm

Location:  Room 30 in the Business and Community Services building, on the UNI campus.

Facilitator:  Dr. Vickie Robinson
Dr. Robinson is an associate professor of education leadership at the University of Northern Iowa. She has over thirty-five years in education and wants to share with you how to turn a pessimistic person or group around so they become supportive, productive and engaged.

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