Success requires more than IQ (Intelligence Quotient), which has been the traditional measure of intelligence. Elements of behavior and character are just as important. Emotional intelligence principles provide a new way to understand and assess people's behaviors, management styles, attitudes, interpersonal skills, and potential. Emotional Intelligence is an important consideration in human resources planning, job profiling, recruitment interviewing and selection, management development, customer relations and customer service, and more.

Dates:  June 8 and August 19, 2010

Time:  8:30 am - 4:00 pm

Location:  Room 30 in the Business and Community Services building, on the UNI campus.

Facilitator:  Dr. Atul Mitra
Dr. Mitra has been an Associate Professor of Management at the University of Northern Iowa for 15 years. He teaches course in Human Resource Management, Compensation, and Organizational Behavior.

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